If you have a successful connection to your Finch 1 the LED in the Finch 1’s nose will blink in rainbow colors for a few seconds. If the LED didn’t turn rainbow colors, your USB connection is not working.
You might have a bad connection through your USB cord. To test your USB connection:
- Disconnect the USB cord from the Finch 1, your computer, and any adapters. Count to 10. Securely reconnect the USB to your Finch 1 and computer. If that doesn’t help then:
- Try a different USB port on your computer. If that doesn’t help then:
- Try using a different USB cord. If this works, you had a bad USB cord. If this is the case, let us know and we may be able to replace your USB cord if it is still covered under warranty!
Note: A flashing beak does NOT mean you are successfully connected through software, merely that the Finch 1 has power, and that the USB connection is good. The software itself should tell you when it has established a connection with the Finch 1.
If your Finch 1 was working but then seemed to disconnect
- Save your work and close the programming software you’re using.
- Disconnect the Finch 1 from USB.
- Reopen the programming software.
- Re-run your program. If it works, then the issue was probably a software glitch.