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Tech Support

Why is my bluetooth device not showing up as an option in the BlueBird Connector? Why am I getting a “Connection Failure” message in the BlueBird Connector? My Finch doesn’t drive straight. Is there a way to calibrate the Finch? Can I use Bluetooth to download my MakeCode program to my Finch 2.0 robot? I clicked “New File” in Snap! and now the Finch blocks are gone. How do I get them back? How do I save or share files in MakeCode? How do I save files in Snap!? Why isn’t my Finch Robot 2 charging? Can I share BirdBlox files using Google Drive or Dropbox (iOS / Android / Fire OS)? Can I share BirdBlox files using AirDrop (iOS)? Why is my BitFirmware.hex file not showing up on my micro:bit? How do I update my micro:bit firmware? Why is my micro:bit not showing up on my computer?